Core Return Process
Cores must be returned in 45 days in order to collect full core credit.
– Cores must be returned in undamaged conditions, if damage occurs during shipping, due to poor packaging or other reasons we reserve the right to prorate or forfeit core refund at our discretion.
– If cores are returned on time and undamaged, you will receive your core refund within 1 week via the method of your original purchase.
– All core returns for core credit should be shipped to the address below. Buyer is responsible for all core shipping charges.
Return and Restocking Fee Policy
All returns are at the discretion of DTIS DIRECT. No returns are accepted without the prior approval of DTIS DIRECT.
Core Grade Levels
Turbo is complete and spins.
Turbine-wheel and nozzle ring have no additional damage.
Turbo core is accepted for full core credit.
Turbo assembly is complete, but at
least one of the major components is damaged (Turbine wheel, compressor wheel or nozzle ring).
Turbo core is accepted for partial core credit.
Turbo unit is not complete or
assembled and all major componentsare damaged (turbine wheel, compressor wheel and nozzle ring).
Turbo core is not accepted for core credit.